Organizing tags in groups

This article will teach you about how tag groups support you and about how you create them.

Just as for notes, all your tags within a project are shown in a board view – similar to Trello, Jira, or any other Kanban-like tool you know. Here, you can create multiple board lanes to group tags together. The tag selector shows the tags in their respective groups that can be collapsed and expanded.

Recommendation for grouping tags

Thinking through the set of tags you wish to apply is an important step to ensure you get sound research results. As a starting point, we have a few suggestions on which tags you might want to adopt:

  • Sentiment, i.e., the participant’s feelings: “positive” and “negative”, or “frustrated” and “delighted”
  • Research objectives, such as features like “search”, “sign-up”, or “navigation”
  • For usability tests: A tag for each given task
  • General information on what a statement was about, like “design” or “usability”
  • Sometimes it’s good to have a joker tag like “Important to note”

You can create as many tags as you need for your research. We advise you to rather use more than fewer tags since – if you find you were too granular – you can always merge them afterward.

Creating a new tags group

  1. Go to the tags dashboard within a project.
  2. Click on the + button on the right side of the tag groups to create a new tag group. The group will be added to the right side of your existing groups and named “Untitled group” by default.
  3. Click on the tag group’s name.
  4. Edit the tag group’s name.
  5. Hit ENTER or click outside the input field to rename the tag group.