How companies improve their entire UX research with the help of consider.ly
Plunet started its journey with us to implement user research practices into design sprints. In consequence, they decided that every feature idea needs to be tested with real users before every implementation. In oder to understand their users better, Plunet’s research scope is very broad
— from generative research over to evaluative research.
The team assigned to this use case came together from different areas of EnBW Energie Baden-Württemberg AG — one of the largest energy supply companies in Europe. Established research practices and ocassionally user interviews were already in place. Additionally, qualitative feedback on the use of the product was analysed.
What our customers say about consider.ly
The interviews we conduct can be evaluated very efficiently with consider.ly. The most exciting moment is when you cluster the highlights for the first time and the insights reveal themselves in their raw form. Then the commonalities, but also the differences in the user comments become clear at a glance. This allows us to derive important implications for the development of our software.
Since we target very many different customer segments and conduct extensive interviews with all of them, we needed a tool that would give us maximum clarity. Consider.ly is perfect for this.
consider.ly allows us to store and analyze the user research we carry out at XING E-Recruiting, and share it with different stakeholders. By having a single source of truth we can ensure we don’t lose any information and can craft our products with a better understanding of our users' needs.
It takes a lot of effort and effort to work user-centered. Finally, I have found a tool that facilitates the evaluation of extensive user studies and makes their key results visible.
Thank you for allowing me to use your software for my dissertation. I successfully defended this week! I would just like you to know how much help this has been. Much appreciated!
Researchers around the globe are already storing insights in consider.ly. Start building your UX repository today.
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